Cloud computing

Building for the future – can Kenya get it right?

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I recently presented some of my thoughts on the skills shortage in the IT industry to 7 universities as a part of an IBM initiative to enhance and improve IT skills in terms of the training programmes offered by academic institutions. The idea is to bring business closer to academia and ensure that young IT professionals emerge from university with skills linked to current trends in IT. In the presentation I asked a few questions; amongst these were if anyone knew what the definition of big data is or what the hot trends in IT are now? I did not mean reading a Gartner report or an IDC survey but really understanding what these were and how they affect Africa.

Let me start by writing about the 4 hot trends in IT.

These have been identified by a few research organisations; IDC, Gartner, Forrester and others, so I am rehashing what they have said, but for completeness let me quickly run through them.

Top of the pile is mobility. This is going to the case for the next 2 to 3 years and there is a world-wide shortage of mobile skills; analysts, developers and solutions providers. Mobile is hot right now.

Next is cloud computing. Let me put it bluntly, if you are not in cloud now, you will be by 2020 and this will probably become the main focus in the second half of this decade. So prepare yourself if you have not already. (On a personal note, I like cloud technology and think there is loads of interesting things happening here). This is not a cloud post but my conversations tend to make me think that most people don’t understand cloud, so maybe I will write about this some other time.

The next 2 hot topics are social business and big data.

Social business is I think the easiest for people to understand. It is beyond turning Facebook or LinkedIn into a marketing platforms but rather using social business as a delivery platform to add business value and engaging with the next generation of youth who use social media to communicate. It will probably replace email and ultimately business applications will be built within social business where people can actually integrate their work into a social media platform. (You may be thinking how? Or this sounds like rubbish. Another topic for another day and if anyone wants me to write about this, I can, leave me a comment).

Big data is possibly the most perplexing. Data has been around for millennium but the rate at which we gather it today is accelerating all the time. This is ‘big’ data – not just the volume of data that is added to the world every day but also the type of data. As an example, big data includes pictures, video clips, blogs, large documents, scanned images, and so on. Think of it this way, how do you know what is in a YouTube video? You can read the byline and tag it; but what if a computer could scan it to determine what was actually in the video without any text? The process of determining this and being able to report on it is what big data is all about – there are issues of storage, the network congestion and reporting tools to getting meaningful information out of it. As more and more big data is created applications are developed to find out what can be gained from it. Here is an excellent example. As recently reported on the 1st of May, Al Qaeda plans for a terrorist attack were hidden within a pornographic video. Having the ability to mechanically scan a video would obviously be beneficial to finding this out quickly, and then taking action to prevent any attack would benefit society.

On the 30th of April, Kenya announced, that they are going to roll-out one of the largest fibre networks on the African continent. Liberia has made a similar announcement. This may seem like an innocuous announcement but this is actually a massive step to bringing these countries into the international IT arena.

One of the major issues facing all 4 of the hot trends is the capability of the network infrastructure to manage the transmission of data for each of these big trends. Without the right networking infrastructure to support the emergence of these trends, the in-country IT industry cannot develop and grow. Any country with ambitions to become an emerging regional IT hub has to ensure that they can attract and support businesses that specialize in these technologies, which in turn leads to job creation. Without the infrastructure the under-developed country will have to rely on the developed economies to provide the support for these trends (even for their own needs). It will effectively be the same economic terms between the developed economies and the under-developed economies. The under-developed will be living off the scraps of the economic powerhouses unless they make the changes themselves.

So when Kenya and Liberia want to build high-speed capable networks, it makes you think that maybe they are going in the right direction.

Is technology the key for Africa to catch-up and pass the rest of the world?

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When Getrude, gathers water and firewood to prepare her meagre family meal, she lives in a world of technology isolation.  She has no idea of how her life can change and she has no way of improving her life.  Gertrude is an imaginary person who lives rural Africa.  She has multiple children and she struggles to feed them, every day is just survival for her.  Her children attend a poor school with limited resources and she lives in a country with few opportunities for her family.  The government is struggling to deliver services to her and the community in which she lives.  Constrained by funding and infrastructure, the government has very limited means to change this in a traditional model of development.  She has no access to business opportunities or access to commercial services like banking.  Can this change?

There are 2 technologies which may be game changers for Africa – businesses and governments.  Cloud computing can shift infrastructure, data and business critical applications to stable environments allowing African companies to compete on a global scale.  Social media and the platforms that support these – i.e. tablets and smart-phones can deliver business-to-business solutions, business-to-employee enablement and business-to-consumer solutions.

Implementing these solutions, delivering content via a mobile phone and using the limited skills available in country, a limited budget and by sweating the cloud can provide opportunities to make in-roads in these rural communities.  A focused approach to building niche skills in some centres as areas of technology focus can transform the way technology is used.  A technology industry can be started without necessarily requiring thousands of skills.

The benefit is if one country gets it right, the service can be sold to their neighbours and progressively a regional IT hub can be developed. To focus and build cloud and mobility channels is the way for under-developed states to catch up and even get ahead.  Technical resources earn less, real-estate is affordable and the technology can be quickly deployed.  Watch out Asia, Africa may be on the rise.

Mike Backeberg – April 2012